UGC Jungle — Privacy Policy
Last updated: 9 October 2026
This Privacy Policy explains how Eternal Marketing, doing business as UGC Jungle ("UGC Jungle", "we"), Felix Timmermanslaan 9, Uithoorn, the Netherlands, processes personal data in connection with the UGC Jungle platform, website (ugcjungle.com), community, and related services (the "Services"). We are the data controller for this processing. Contact: support@ugcjungle.com.
1. Information We Collect
Account & profile data. Name or display name, email address, login credentials, creator profile details, photos, social media handles, and onboarding responses.
Connected accounts. If you connect social accounts (such as Instagram, TikTok, or YouTube), we access data made available through the official platform APIs with your explicit authorization, such as profile information, content, and engagement metrics (views, likes, comments). We use this for verification, analytics, creator profiles, and performance-based payouts.
Payment information. Brand payments are processed through Stripe, bank transfer, or Wise. Creator payouts are made via Wise, PayPal, or bank transfer. Subscriptions and optional paid services are processed through Whop or Stripe. We may collect payment details, invoicing details, and — where legally required — identity and tax-related information (for payout verification, fraud prevention, and compliance). Full card details are handled by our payment processors, not stored by us.
Usage & performance data. Platform activity, feature interactions, campaign participation and performance data, and analytics and cookie data (device/browser information, advertising tracking).
2. How We Use Data
To provide the Services and manage accounts; operate the campaign marketplace and match Creators with Campaigns; verify content, campaign performance, and audience quality; process payments, fees, and payouts; display creator achievements, leaderboards, and statistics on the platform and on public marketing pages; provide community, coaching, and support; comply with legal, tax, and compliance obligations; and conduct analytics and marketing activities.
3. Legal Bases (GDPR)
We process personal data on the basis of contractual necessity (providing the Services, processing transactions and payouts), our customer relationship (service and lifecycle email to people who hold an account with us, about our own similar services — every such message contains an unsubscribe link), consent (e.g. connected social accounts, non-essential cookies), legitimate interests (platform security, fraud prevention, service improvement, marketplace operation), and legal obligations (tax, accounting, sanctions, and compliance requirements).
Email from us. When you create an account we use your email address to send you service messages about your account (for example verification codes, subscription and payment notices) and, on the basis of our customer relationship, occasional messages about our own similar services. You can opt out of the second kind at any time using the unsubscribe link in those messages or by contacting support@ugcjungle.com; service messages about your account will continue for as long as you hold one.
4. Data Sharing
Service providers. Payment and payout providers (Stripe, Whop, Wise, PayPal), hosting, analytics, and communication tools — under data-processing agreements where required.
Creator–Brand collaboration. To operate the marketplace, we share Creator profile information with Brands: name/display name, profile details, social handles, example content, and campaign performance. We do not share your private email address or personal contact details with Brands unless required for a specific Campaign and communicated to you.
Public display of creator information. To showcase real results and build trust, certain creator information may be displayed publicly — on our website, landing pages, in-platform leaderboards, and marketing materials. This may include your display name or username, profile photo, country and age (where provided), performance statistics (such as views, number of posts, rankings, and earnings figures), and testimonials or content excerpts. Testimonials and personal photos are only used where the creator has agreed to this. If you do not want your information displayed publicly, contact support@ugcjungle.com and we will remove or anonymize it within a reasonable period.
Legal requirements. We may disclose data where required by law, regulation, or valid legal process.
No sale. We do not sell personal data.
5. Community & Coaching
Community participation (e.g. Discord) is voluntary; messages and activity may be visible to other members. Coaching sessions and calls may be recorded for internal, educational, or promotional use — participation implies consent unless otherwise stated at the session.
6. Cookies & Tracking
We use cookies and similar technologies for functionality, analytics, advertising, and optimization. Users in the EEA/UK are asked to consent to non-essential cookies via our consent banner and can withdraw consent at any time.
Referral links. Creators can share a personal referral link. When someone follows one, we store a cookie on their device for up to 90 days so that an account created afterwards can be attributed to the referring Creator. This cookie holds only the referral code — no personal data — and is what makes referral commission possible.
We also record the click itself: the date, the country it came from, and a one-way hash of the visitor's IP address combined with their browser identifier and the date. The hash lets us count one visitor once per day per link without keeping the IP address itself; it cannot be reversed to identify anyone. We do not store raw IP addresses for referral clicks.
The country is determined from the request. We do not use precise location data for this.
Where a referral leads to an account, the referring Creator sees aggregate information — how many accounts, from which countries, and how many reached each step (joined our Discord, joined a campaign, submitted a video, received a payout). For each Creator they referred, they see only a first name (or just an initial, when the account name is still based on the email address), the sign-up date, the furthest of those steps reached, and the referral commission that Creator's payouts have earned them. Because that commission is a fixed share of our platform fee, it reflects the size of the referred Creator's payouts. Referring Creators do not see email addresses, contact details, or any other information about the people they referred.
7. Data Retention
We retain data while your account is active and as necessary for legal, tax, and dispute-resolution purposes. Payment, payout, and compliance records are retained for the periods required by applicable law (in the Netherlands generally 7 years for administrative records).
8. Your Rights
Depending on your location, you may have the right to access, correct, or delete your data; restrict or object to processing; data portability; withdraw consent at any time; and lodge a complaint with a supervisory authority (in the Netherlands: Autoriteit Persoonsgegevens). Contact support@ugcjungle.com to exercise your rights.
9. Security
We implement reasonable technical and organizational measures to protect personal data. No system is completely secure.
10. Age Restriction
The Services are intended for users 18 years or older. We do not knowingly process data of minors.
11. International Transfers
Data may be processed outside the EEA. Where required, we rely on Standard Contractual Clauses or equivalent safeguards.
12. Business Transfers
Personal data may be transferred as part of a merger, acquisition, or asset sale, subject to this policy.
13. Changes to This Policy
We will post updates on this page and note the "last updated" date above. Material changes will be communicated through the Services.
14. Contact
Eternal Marketing (eenmanszaak / sole proprietorship), d/b/a UGC Jungle — Felix Timmermanslaan 9, Uithoorn, the Netherlands — Chamber of Commerce (KvK) 90618424 — VAT NL248493826B01 — support@ugcjungle.com